Dennis Rosa

Affective listening

March 20th, 2009

All people have problems, but some have very serious ones which affect their work performance and their interpersonal relationships. If the problem is such that It impairs the other person’s work, we may call his attention and schedule listening sessions. Listening permits him to define his problems more clearly and thereby to examine courses of, action.
Listen with love and understanding. What does t,, mean? It means to see the expressed idea and attitude from the other person’s point of view, to sense. how it feels to him to achieve his frame of reference in regard to the thing he Is talking about. This is an effective approach for altering the basic personality structure of an individual and for Improving human relationship with others.
Such empathic understanding —understanding with a person, not about him — is an effective approach that it can bring about a ,major change in. personality, and thus pave the way to a healthy human relations climate.

Entry Filed under: Communication